Privacy policy
Last Updated: 1 August 2026
Effective Date: 1 August 2026
This Privacy Policy explains how Ample Wings Overseas (“Ample Wings,” “we,” “us,” or “our”) collects, uses, stores, protects, discloses and deletes information when you interact with our business, website, software applications, services and digital platforms.
Ample Wings Overseas provides a range of ecommerce, marketplace, technology, marketing and business services. We are also developing and providing AW Co-Pilot AI, our web-based AI-powered marketplace management platform.
This Privacy Policy therefore applies to information collected through our general business operations as well as through AW Co-Pilot AI, where applicable.
1. ABOUT AMPLE WINGS OVERSEAS
Ample Wings Overseas is an ecommerce, marketplace management, digital marketing and technology services business.
Our services may include:
Marketplace Management
- Amazon Account Management
- Flipkart Account Management
- Meesho Account Management
- Shopify Account Management
- Myntra Account Management
- TataCliQ Account Management
- Etsy Account Management
- Walmart Account Management
- Temu Account Management
- Other marketplace management services
Marketplace Onboarding Services
- Blinkit Account Management & Onboarding
- Swiggy Instamart Onboarding
- Zepto Seller Onboarding
- Ajio Seller Onboarding
- TataCliQ Seller Onboarding
- Nykaa Onboarding
- Myntra Onboarding
- Other marketplace onboarding services
Digital / Performance Marketing
- Search Engine Optimization
- Meta Ads Management
- Google / YouTube Ads Management
- Performance Marketing
- Social Media Optimization
- Branding & Designing
Web Design & Development
- Shopify Website / App Development
- WordPress Website / Plugin Development
- WooCommerce Integration
- Wix Development
- Custom Website Design
- Custom Website Development
- Custom App Development
Additional Services
- Branded Packaging & Printing
- Product Import Services
- Payment Gateway Services
- Logistics Services
- Store Ranking AI
- Listing & Cataloguing
- Ecommerce Account Management
AW Co-Pilot AI
AW Co-Pilot AI is our web-based software platform designed to help ecommerce sellers manage products, listings and operations across supported sales channels.
2. BUSINESS INFORMATION
Business Name: Ample Wings Overseas
Business Constitution: Proprietorship
GSTIN: 07BXJPM7945P1ZH
Address: 4/284, Subhash Nagar, New Delhi, West Delhi, Delhi – 110027, India
Contact Details :
General Support: support@amplewings.com
Sales: sales@amplewings.com
Phone / WhatsApp: +91 9318305286
For privacy-related requests, please use:
3. SCOPE OF THIS PRIVACY POLICY
This Privacy Policy applies to information collected through:
- The Ample Wings website
- AW Co-Pilot AI
- AW Co-Pilot customer accounts
- Marketplace integrations
- Software applications operated by Ample Wings
- Service inquiry forms
- Customer support
- Sales communications
- Marketplace management services
- Marketplace onboarding services
- Digital marketing services
- Web development services
- Other services provided by Ample Wings
- Email, telephone, WhatsApp and other business communications
- Other websites or digital properties operated by Ample Wings where this Privacy Policy is displayed
Different services may require different types of information.
We do not collect or process every category of information described in this Privacy Policy from every customer.
4. INFORMATION WE COLLECT
Depending on the service you use, we may collect the following categories of information.
4.1 Personal Information
This may include:
- Name
- Business name
- Email address
- Telephone/mobile number
- Business address
- Billing address
- Shipping address where required
- Country
- Job title
- Contact preferences
- Account information
5. INFORMATION PROVIDED WHEN YOU CONTACT US
When you contact Ample Wings, we may collect:
- Name
- Email address
- Phone number
- Company/business name
- Service requested
- Marketplace information
- Website URL
- Project requirements
- Messages and communications
- Documents or files you voluntarily provide
This information may be used to:
- Respond to your enquiry
- Prepare quotations
- Provide requested services
- Communicate regarding a project
- Provide customer support
- Maintain business records
6. MARKETPLACE MANAGEMENT SERVICES
If you engage Ample Wings for marketplace management or onboarding services, we may process information relating to your marketplace business.
Depending on the marketplace and service, this may include:
- Seller account information
- Store information
- Product information
- SKU information
- Product images
- Product descriptions
- Product attributes
- Pricing
- Inventory
- Orders
- Sales information
- Listing information
- Marketplace reports
- Advertising information
- Account performance information
- Shipping information
- Returns information
- Other information necessary to provide the requested service
We will process such information only for legitimate business purposes connected with providing the requested service and subject to applicable marketplace terms and policies.
7. AW CO-PILOT AI
AW Co-Pilot AI is a separate web-based software service operated by Ample Wings Overseas.
AW Co-Pilot is designed to help sellers manage ecommerce and marketplace operations from a centralized platform.
Depending on the user's plan and connected channels, features may include:
- Product creation
- AI product photoshoot
- AI listing generation
- Product categorization
- Listing management
- Price management
- Inventory management
- Order management
- Reports
- Listing-status monitoring
- Product sourcing
- Multi-channel marketplace management
When using AW Co-Pilot, we may process information necessary to provide these features.
8. AW CO-PILOT ACCOUNT INFORMATION
When you create an AW Co-Pilot account, we may collect:
- Name
- Business name
- Phone number
- Country
- Business information
- Login credentials
- Subscription information
- Plan information
- Account settings
- Usage information
- Support communications
9. CONNECTED MARKETPLACE INFORMATION
AW Co-Pilot may allow you to connect third-party ecommerce and marketplace accounts.
Potential integrations may include:
- Amazon
- Flipkart
- Shopify
- eBay
- Etsy
- Myntra
- WooCommerce
- Meesho
- Other supported marketplaces and ecommerce platforms
The availability of each integration depends on the applicable platform's API, authorization process, technical requirements and policies.
When you connect a marketplace, AW Co-Pilot may receive information according to the permissions you authorize.
10. AMAZON SELLING PARTNER API DATA
If you connect an Amazon Seller account to AW Co-Pilot, the application may access information through Amazon's Selling Partner API (SP-API) based on the permissions and roles authorized by the seller.
Depending on the authorized functionality, this may include:
Product Information
- Product identifiers
- Product titles
- Product descriptions
- Product attributes
- Product categories
- Product images
- SKU information
Listing Information
- Listing IDs
- Listing status
- Listing attributes
- Listing content
- Listing errors
Pricing
- Prices
- Offers
- Pricing information
- Related marketplace information
Inventory
- Inventory quantities
- Inventory status
- Fulfillment information
Orders
Where authorized:
- Order IDs
- Order status
- Order dates
- Product/order information
- Fulfillment information
- Shipping information
- Other information necessary to process an authorized operation
Some Amazon information may contain personal information relating to buyers.
We treat such information as sensitive information and apply appropriate access and security controls.
Amazon's SP-API uses authorization and role-based access controls, and certain restricted roles involve additional security and data-protection requirements.
11. PURPOSE OF PROCESSING MARKETPLACE DATA
Marketplace information may be processed to:
- Create listings
- Update listings
- Synchronize listings
- Generate product content
- Manage pricing
- Synchronize inventory
- Retrieve orders
- Display orders
- Generate reports
- Monitor listing status
- Provide marketplace management services
- Perform operations requested by the customer
- Provide customer support
- Maintain synchronization between connected channels
We do not intentionally use marketplace information for purposes unrelated to the service being provided.
12. AMAZON DATA PROTECTION
Where we process information obtained through Amazon APIs, we will use such information only for permitted purposes and according to applicable Amazon agreements and policies.
We do not sell Amazon seller data.
We do not intentionally use Amazon customer information for unrelated advertising.
We do not intentionally publish Amazon customer information.
We do not intentionally make Amazon customer information publicly accessible.
Access to Amazon information is restricted to authorized systems and personnel who require such access to perform legitimate business or technical functions.
13. PRODUCT IMAGES AND BUSINESS CONTENT
Users may upload:
- Product photographs
- Logos
- Brand assets
- Product descriptions
- Product specifications
- Packaging images
- Reference photographs
- Catalogues
- Documents
- Other business content
We may process this information to provide:
- AI product photoshoots
- Listing creation
- Content generation
- Product categorization
- Image enhancement
- Marketplace publishing
- Other requested ecommerce services
You are responsible for ensuring that you have the necessary rights to upload and use such content.
14. AI PROCESSING
AW Co-Pilot may use artificial intelligence to assist with:
- Product titles
- Product descriptions
- Bullet points
- Keywords
- Product categorization
- Product attributes
- Listing content
- Product image generation
- Product image enhancement
- Product recommendations
- Other ecommerce automation
AI-generated content may not always be accurate.
Users should review AI-generated content before publishing it to any marketplace.
We do not guarantee that AI-generated content will comply automatically with every marketplace's:
- Listing policies
- Product restrictions
- Advertising policies
- Trademark requirements
- Regulatory requirements
- Product safety requirements
15. AI SERVICE PROVIDERS
To provide certain AI functionality, we may use third-party AI infrastructure and service providers.
Depending on the feature, information submitted for AI processing may include:
- Product information
- Product descriptions
- Product attributes
- Product images
- User instructions
- Prompts
- Other information required to generate the requested output
We aim to limit information transmitted to AI providers to information reasonably necessary for the relevant feature.
We do not intentionally provide marketplace passwords or authentication credentials to an AI model for ordinary content-generation purposes.
The specific AI providers used by AW Co-Pilot may change as the platform develops. Applicable providers may be identified in our Subprocessors / Third-Party Services documentation.
16. DIGITAL MARKETING SERVICES
If you use our digital marketing services, we may process information relating to:
- Website analytics
- Advertising accounts
- Social media accounts
- Marketing campaigns
- Customer audiences
- Advertising performance
- Search-engine data
- Campaign budgets
- Conversion information
- Marketing materials
Such information is used solely to provide the requested marketing services and related reporting.
Where third-party advertising platforms are involved, their own terms and privacy policies may also apply.
17. WEB DESIGN AND DEVELOPMENT SERVICES
For website or software development projects, we may process:
- Website credentials
- Hosting information
- Domain information
- API credentials
- Technical documentation
- Source files
- Product information
- Customer-provided content
- Business information
- Website analytics
Sensitive credentials should be provided through secure methods where available.
We do not recommend sending passwords or API secrets through ordinary email or unsecured communication channels.
18. PAYMENT AND BILLING INFORMATION
For AW Co-Pilot subscriptions and other paid services, we may process:
- Subscription plan
- Invoice information
- Billing status
- Payment status
- Transaction/reference number
- Amount
- Currency
- Customer/account identifier
Payment-card information may be processed directly by our payment service provider.
We do not intentionally store complete card numbers or CVV/security codes.
19. TECHNICAL INFORMATION
When you use our websites or applications, we may automatically collect:
- IP address
- Browser information
- Operating system
- Device information
- Login information
- Session information
- Application version
- Error logs
- Security logs
- API activity
- Usage information
- Performance information
This information helps us:
- Maintain security
- Detect abuse
- Troubleshoot problems
- Improve performance
- Monitor reliability
- Investigate technical incidents
20. HOW WE USE INFORMATION
We may use information to:
- Provide requested services.
- Create and maintain accounts.
- Process marketplace integrations.
- Manage marketplace accounts.
- Provide AW Co-Pilot functionality.
- Generate AI-assisted content.
- Process product images.
- Manage listings.
- Manage inventory.
- Manage pricing.
- Process orders.
- Generate reports.
- Provide customer support.
- Process payments.
- Send service communications.
- Provide quotations and proposals.
- Manage projects.
- Improve our services.
- Detect fraud and abuse.
- Protect our systems.
- Maintain backups.
- Comply with applicable law.
- Resolve disputes.
- Enforce contractual rights.
- Develop new products and services.
21. INFORMATION SHARING
We may share information with service providers and third parties where necessary to provide our services.
These may include:
Marketplace Platforms
- Amazon
- Flipkart
- Shopify
- eBay
- Etsy
- Myntra
- WooCommerce
- Meesho
- Other connected platforms
Technology Providers
- Cloud hosting providers
- Database providers
- Storage providers
- Security providers
- Monitoring providers
- Email providers
- AI providers
- Analytics providers
Payment Providers
Payment processors may process billing information required to complete transactions.
Professional Advisers
We may share information with:
- Lawyers
- Accountants
- Auditors
- Consultants
- Insurance providers
where reasonably necessary.
Government / Legal Authorities
We may disclose information when required by applicable law, court order or lawful government request.
22. WE DO NOT SELL PERSONAL DATA
We do not sell personal information to third parties as a commercial data product.
We also do not sell marketplace seller data or Amazon information.
Information may nevertheless be transmitted to service providers where necessary to provide the service you requested.
23. DATA SECURITY
We use reasonable technical and organizational measures designed to protect information.
Depending on the system, these may include:
- HTTPS/TLS
- Encryption
- Access controls
- Role-based permissions
- Least-privilege access
- Authentication
- MFA where applicable
- Secure credential management
- Secrets management
- Logging
- Monitoring
- Backups
- Environment separation
- Security controls
- Incident-response procedures
Security controls will be implemented according to the nature and sensitivity of the information processed.
No internet-based system can be guaranteed to be completely secure.
24. MARKETPLACE API CREDENTIALS
Where marketplace platforms provide OAuth or equivalent authorization, AW Co-Pilot will use the authorization mechanism provided by the relevant platform.
We do not intentionally require users to provide marketplace passwords where an authorized API authentication mechanism is available.
API credentials, access tokens and other authentication information are treated as sensitive information.
They should not be stored in publicly accessible repositories or exposed in application code.
25. ACCESS BY EMPLOYEES AND DEVELOPERS
Access to customer information is restricted according to business and technical requirements.
Where appropriate, we use:
- Role-based access
- Least-privilege principles
- Restricted production access
- Authentication
- Access logging
- Confidentiality obligations
- Technical access controls
Third-party developers or contractors who require access to confidential customer information may be subject to contractual confidentiality and IP obligations.
26. DATA RETENTION
We retain information only for as long as reasonably necessary for:
- Providing services
- Maintaining accounts
- Maintaining marketplace connections
- Customer support
- Security
- Fraud prevention
- Legal compliance
- Accounting
- Dispute resolution
- Contract enforcement
- Business records
Different information may have different retention periods.
When information is no longer required, we may delete, anonymize or securely dispose of it, subject to legal, contractual and marketplace requirements.
For Amazon information, applicable Amazon retention and deletion requirements will also be considered.
27. DISCONNECTING MARKETPLACE ACCOUNTS
Users may disconnect supported marketplace accounts from AW Co-Pilot using available account functionality.
After disconnection:
- New synchronization operations will stop.
- AW Co-Pilot will no longer use the marketplace authorization for ordinary operations.
- Applicable tokens may be revoked or deleted.
- Previously synchronized information may remain subject to applicable retention requirements.
Disconnecting an integration does not automatically mean that the entire AW Co-Pilot account is deleted.
28. DATA DELETION
Users may request deletion of their applicable personal information and AW Co-Pilot account.
Request deletion
Email:
Subject:
AW Co-Pilot Data Deletion Request
Please provide sufficient information for us to identify and verify the account.
We may verify the identity or authority of the requester before processing a deletion request.
We will delete or anonymize applicable information within the applicable retention period, except where continued retention is legally required or permitted.
29. YOUR DATA PROTECTION RIGHTS
Depending on applicable law, you may have rights relating to your personal information, including rights to:
- Obtain information about processing
- Request correction
- Request deletion
- Withdraw consent where applicable
- Request information about data handling
- Submit a grievance
- Exercise other applicable statutory rights
India's Digital Personal Data Protection framework establishes obligations concerning digital personal data and provides a framework for individual rights and organizational responsibilities. The Government notified the Digital Personal Data Protection Rules, 2025 on 13 November 2025, with provisions subject to the phased commencement dates specified in the notification.
We will update our operational processes as applicable provisions become effective.
30. GRIEVANCE / PRIVACY CONTACT
For privacy questions, complaints or data requests:
Ample Wings Overseas
4/284, Subhash Nagar
New Delhi, West Delhi
Delhi – 110027
India
Email: support@amplewings.com
Phone: +91 9318305286
Where applicable law requires appointment of a designated Data Protection Officer or grievance officer, the relevant details will be published or communicated through the applicable channel.
31. INTERNATIONAL DATA TRANSFERS
Some technology, cloud, AI, marketplace and payment providers used by Ample Wings may operate outside India.
Accordingly, information may be processed or stored in countries outside your country of residence.
Where applicable, we will implement the safeguards required by applicable law and contractual obligations.
India's notified DPDP framework contains provisions concerning processing of personal data outside India, subject to applicable government requirements.
32. THIRD-PARTY SERVICES
Our services may integrate with third-party platforms.
These may include:
- Amazon
- Flipkart
- Shopify
- eBay
- Etsy
- Myntra
- WooCommerce
- Meesho
- Meta
- Payment providers
- AI providers
- Cloud providers
- Other technology providers
Third-party platforms have their own privacy policies and terms.
Ample Wings is not responsible for privacy practices of third parties that we do not control.
33. MARKETPLACE POLICIES
When you use our marketplace services or AW Co-Pilot integrations, you remain responsible for complying with the applicable marketplace's:
- Seller agreement
- API terms
- Data policies
- Product policies
- Listing requirements
- Advertising policies
- Privacy requirements
- Applicable laws and regulations
Marketplace API availability, permissions and functionality may change.
AW Co-Pilot does not guarantee continued availability of any particular marketplace integration.
34. USER RESPONSIBILITY
You are responsible for ensuring that you have the legal right and necessary authorization to provide information to Ample Wings or connect a third-party account.
You should not provide:
- Passwords unnecessarily
- Private encryption keys
- Unnecessary personal information
- Data you are not authorized to process
- Information obtained unlawfully
You are also responsible for maintaining the security of your AW Co-Pilot account.
35. BUSINESS DATA
You retain your rights in your business information and content, subject to applicable contractual arrangements.
This may include:
- Product data
- Product photographs
- Product descriptions
- Listings
- Pricing
- Inventory information
- Business information
- Marketing content
You grant Ample Wings the limited rights reasonably necessary to host, process, transmit, transform and display such information for the purpose of providing the requested service.
36. AGGREGATED AND DE-IDENTIFIED INFORMATION
Where permitted by applicable law, we may use aggregated or de-identified information to:
- Analyze service performance
- Improve our products
- Develop new features
- Understand usage patterns
- Detect technical issues
- Improve security
We will not intentionally use de-identified information to identify an individual.
37. COMMUNICATIONS
We may send service-related communications concerning:
- Account activity
- Marketplace connections
- Listing status
- Order synchronization
- Inventory
- Billing
- Subscription status
- Security
- Service availability
- Technical issues
- Important policy changes
These communications may be necessary to provide the service.
38. MARKETING COMMUNICATIONS
Where permitted, we may send information about:
- Ample Wings services
- AW Co-Pilot
- New features
- New marketplace integrations
- Offers
- Business services
- Marketing services
You may unsubscribe from promotional communications using the applicable unsubscribe mechanism or by contacting:
39. CHILDREN'S PRIVACY
Our services are primarily intended for businesses, sellers and adults.
Our services are not intentionally designed for children.
We do not knowingly request personal information from children for the purpose of creating independent accounts.
If you believe that a child has provided personal information to us, contact:
40. BUSINESS TRANSACTIONS
If Ample Wings Overseas or a related product/service is involved in:
- Merger
- Acquisition
- Restructuring
- Financing
- Sale of assets
- Business transfer
information may be transferred as part of the transaction, subject to applicable law and confidentiality requirements.
41. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time.
Updates may occur because of:
- New services
- New software features
- New marketplace integrations
- Changes in law
- Changes in technology
- Changes in data processing
- Security improvements
- Changes to service providers
The Last Updated date at the top of this document will be updated when material changes are made.
42. CONTACT US
For general enquiries:
For sales:
For privacy/data requests:
For phone/WhatsApp support:
+91 9318305286
Ample Wings Overseas
4/284, Subhash Nagar
New Delhi, West Delhi
Delhi – 110027
India
43. AMAZON RELATIONSHIP DISCLAIMER
AW Co-Pilot is operated by Ample Wings Overseas.
AW Co-Pilot is an independent software service unless expressly stated otherwise.
Nothing on the Ample Wings website or AW Co-Pilot should be interpreted as implying that Amazon owns, operates, sponsors or endorses AW Co-Pilot unless Ample Wings has specific authorization to make such a statement.
Amazon and its respective trademarks belong to Amazon and its affiliates.
Use of Amazon APIs is subject to applicable Amazon agreements, policies, authorization requirements and technical limitations.
44. GOVERNING LAW
This Privacy Policy is governed by the applicable laws of India, subject to mandatory rights and protections applicable to users under their jurisdiction.
Subject to applicable law, disputes relating to this Privacy Policy shall be subject to the jurisdiction of competent courts in Delhi, India.